*********COVID-19 Update 07/04/20
We continue to operate online only and deliver our processed orders. We aim to complete all deliveries on the requested delivery date but some may be moved. Please bear with us, we’ll get your orders to you as quickly as possible. We apologise for any inconvenience this may cause.
Due to high demand, we can only accept local deliveries. We have continued to be inundated with orders, requests and questions and we are doing everything we can to get your items to you as quickly as possible. We are currently operating on a 10-14 day delivery lead time, we are not able to guarantee your requested delivery date. We will contact you when your order is ready for dispatch.
Due to the high volume of orders we aren't able to make amendments or addon to your existing order. Please make sure to order everything required for your project, or you will need to place a separate order including additional delivery charge. Should you require us to cancel your order - please contact us with your reference number and we’ll issue a full refund. This may take some time, but we will do this as quickly as possible.
Any orders placed on or after Monday 23rd March may be postponed or cancelled in accordance with Government guidelines.**********
We deliver throughout the Central Scotland region. Delivery days are Monday to Friday. We currently operate on an all day delivery schedule, we are unable to provide a delivery time.
At the bottom of the page you can find delivery cost, this will be applied at the checkout.
Delivery is normally within 48 hours of order, however, please choose a delivery date when ordering to ensure your products arrive at their peak.
Turf is a living product grown outside in varying soil conditions. As such its appearance can be noticeably different in response to these conditions, weather and time of year. We cannot be held responsible for miss-matching if consignments are delivered separately, however please be assured that once turf is properly established the grass will adapt to its new environment and take on a more uniform appearance.
Deliveries run weekdays from Monday to Friday. You can opt for any delivery date to suit you in advance, as turf is made to order we require 2 days notice in order to cut fresh and route delivery. We can not guarantee a delivery time on the day of delivery. Delivery charges are based on mileage.
Deliveries placed on a Friday throughout the weekend will be processed on the Monday for a Tuesday delivery unless it is a bank holiday.
Deliveries are made with lorries that have a forklift attached to the back. These vehicles need space at the side for the forklift to unload the products and place kerbside plus room to maneuver. If the driver can not do this you will be contacted and will need to make other arrangements. We won't refund delivery costs if the driver can not make your delivery due to reasons out of our control.
Find your postcode to see your delivery cost.
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