coronavirus

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COVID-19 | Mitchell Turf - Orders & Stock Update

We're committed to providing the best service to landscaping businesses and customer's essential home improvement needs during these difficult times.

We continue to operate online and deliver our processed orders. Our Cumbernauld branch is only open to customers who have arranged a collection via an online order.

We are currently operating on a 1-3 day delivery lead time. When your order is dispatched the driver will contact you upon delivery. Please be ready to accept delivery within the potential lead time. Please bear with us, we’ll get your orders to you as quickly as possible.

We support social distancing, and are operating the best practices in order to keep staff and customers safe at all times.

Due to the new restrictions regarding click & collect for builders merchants and agricultural supplies. We're strictly limiting the number of customers at the point of collection at our depot at any one time. We have screens in place and will only accept payment via our online website. After placing your order online, please give us a call to arrange a collection date/time. This is to limit the number of customers at any one time, there should be no queues as you will be given an hourly slot to collect. However, when at our branch please ensure to continue to observe safe practice such as two metre distancing.

As always, we recommend customers to opt for a home delivery over a collection. This is the safest approach to online ordering.

We urge all of our customers to continue to follow our governments social distancing guidelines, to shop responsibly only for what is necessary, and we will continue to provide the best possible service in the safest possible way.

Stay safe,

The Mitchell Turf Team

 

 

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